FAQ
Below are answers to the most frequently asked questions.
What is MatchWinner?
Matchwinner is a Danish company that specializes in selling authentic soccer jerseys and exciting Mystery Boxes.
Our jerseys come from different seasons and are always new and authentic.
What's inside a Mystery Box?
A Mystery Box contains a random soccer jersey that could be from any club or season. You can choose from different types of boxes, so there are plenty of opportunities to get any kind of soccer jersey
How can I make sure the jerseys are authentic?
All of our soccer jerseys are 100% authentic and meet the highest quality standards. We guarantee that every jersey is new and authentic.
Can I return or exchange a sweater?
Yes, we offer exchanges for all orders. If you’d like to return or exchange a shirt, simply go to the “Returns” section on the homepage, where you’ll have the option to exchange the item, get a refund, or choose a gift card.
How do I choose the right Mystery Box for me?
We offer several different types of Mystery Boxes to suit a variety of interests. We've included a brief description of each one below the product
When was MatchWinner founded?
Matchwinner was founded on June 1, 2022, by Nicholas and Laust. The company later became a limited liability company on November 11, 2022.
On March 27, 2025, Matchwinner appeared on *Løvens Hule*, where Nikolaj Nyholm and Tahir Siddique purchased a 20% stake in the company.
On October 31, 2025, Matchwinner opened its first vintage soccer jersey store at 12 Hyskenstræde in the heart of Copenhagen.
How can I contact you?
You can email us at kontakt@matchwinner.com. We will respond to all inquiries as soon as possible.
You can also reach us at 22220903 between 10 a.m. and 4 p.m. on weekdays
Washing Guide
Washing Instructions
Of course, we want your jersey to last as long as possible ⚽
Here are our best tips for avoiding unnecessary wear and tear:
- Please hand wash—it’s the gentlest option
- Wash at a maximum temperature of30 degrees
- Always turn the shirtinside out
- Run ashort wash cycle
- Avoid fabric softener
- No dryer—it can ruin the print and the adhesive
Stains?
Use a stain remover (such as Vanish)—it works really well in most cases.
